Privacy Policy

Privacy & Security Policy

Effective Date: 2/07/2026

 

Umbrella Specialist, LLC (“we,” “us,” or “our”) operates UmbrellaSpecialist.com. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we share it.

This policy applies to customers and visitors within the United States.

Information We Collect

Information You Provide to Us

When you place an order, create an account, or contact us, we may collect the following information:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Account login credentials (if you create an account)

  • Order details and purchase history

  • Information you voluntarily provide to customer service (such as product photos, reviews, or warranty/claim details)

You are not required to provide personal information to browse our website, but certain information is required to complete a purchase.

Payment Information

Payments are processed securely by third-party payment processors, including Square, and any other third-party processor you choose (such as PayPal).

We do not store, process, or have access to your full credit card or payment information, including card numbers or security codes. All payment data is handled directly by Square and PayPal in accordance with their security and privacy practices.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information, including:

  • IP address

  • Browser type and device information

  • Pages viewed and actions taken on the site

  • Shopping cart activity

We use cookies and similar technologies to enable core site functionality and improve your shopping experience. Cookies do not give us access to your computer or personal files.

How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver orders

  • Communicate with you about your order or account

  • Provide customer support

  • Process returns, exchanges, and refunds

  • Prevent fraud and unauthorized activity

  • Improve our website, products, and services

  • Send promotional emails or updates (you may opt out at any time)

How We Share Your Information

We do not sell your personal information.

We share only the information necessary to operate our business with trusted third parties, including:

  • Payment processors (such as Square or PayPal)

  • Fulfillment partners and suppliers who ship products directly to you

  • Shipping carriers (UPS, FedEx, USPS, etc.)

  • Service providers that help operate our website and business

These third parties are permitted to use your information only as needed to provide their services.

Social Media Features

Our website may include social media features (such as Facebook “Like” buttons or share tools). These features may collect your IP address and information about your interaction with our site and may set cookies. Your interactions with these features are governed by the privacy policies of the companies providing them.

Email Communications & Opting Out

If you receive promotional emails from us, you may unsubscribe at any time by clicking the unsubscribe link in the email. Transactional emails related to orders may still be sent as necessary.

Data Retention

We retain personal information related to orders and accounts for business, legal, and accounting purposes unless you request deletion where applicable.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Umbrella Specialist, LLC
info@umbrellaspecialist.com