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Galtech Limited Warranty Policy

UMBRELLA FRAMES / BASES

Galtech market umbrellas and bases are warranted for a period of 1 year from the original date of consumer purchase.

All auto tilt, deluxe auto tilt, cantilever and SR series deluxe commercial umbrellas are warranted for 2 years from original date of consumer purchase.
The extended 2 year warranty applies to the following models:

  • Auto Tilt: 736,737,738,779,789,936,986
  • Cantilever: 887,897
  • Deluxe Commercial: 722,762,732,782,792

Verification of the date of consumer purchase is required for product to qualify under Galtech’s limited warranty policy.

Galtech International warrants that these products shall be free from defects in workmanship and materials under normal and reasonable use and proper assembly as follows:

What is covered:

  1. Warping, splitting or rotting of wood frame poles
  2. Rusting, discoloring of metal parts or bases (surface must not be compromised)
  3. Broken tilt mechanisms, broken cables, broken cranks

What is not covered:

  • DAMAGE CAUSED FROM WIND CONDITIONS ARE NOT COVERED UNDER ANY
    CIRCUMSTANCES.
  • Damage indicative of wind include broken ribs and bent aluminum poles.
  • Replacement of warranty items will be determined upon factory discretion.
  • Only items designated as “commercial umbrellas” will be warranted in commercial application.

Items with the “Galtech Contract” logo are deemed to be commercial umbrellas. Cantilever and auto tilt umbrellas will not be warranted in a commercial application, no exceptions.

CANOPIES
Covers are warranted against loss of color or strength from normal exposure conditions for the following

  • duration:
  • Sunbrella: 5 years from date of consumer purchase
  • Suncrylic: 1 year from date of consumer purchase
  • Thatch: 1 year from date of consumer purchase

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