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Effective Date: February 7, 2026
We accept returns of new, unused products in original packaging within 30 days of delivery, unless otherwise stated on the individual product page. Due to the nature of dropshipping, return eligibility and timelines may vary by supplier. Some products may not be returnable.
To initiate any return, contact us first. Returns without authorization may be refused.
Unless the return is due to our error (wrong item or defective), customers are responsible for all return shipping costs. Restocking fees may apply if required by the supplier. Any restocking fees or specific supplier return rules will be disclosed when your return is authorized.
If your original order qualified for free shipping and you return all items in that order, the cost of free shipping may be deducted from your refund.
Refunds, when approved, will be issued to the original payment method within a reasonable number of business days.
Installed items cannot be returned.
Custom or made-to-order items are non-returnable unless defective.
Damaged Items
Please inspect your order immediately upon delivery. If visible damage is present, refuse delivery and note the damage with the carrier.
If you accept delivery, you must notify us within 24 to 48 hours of delivery and provide clear photos of the damaged product and packaging.
Damage claims reported outside this timeframe may not be eligible for replacement or refund.
After review, we will work with the supplier to arrange a replacement or refund at no additional cost when approved.
Before returning any product, contact our support team via the Contact Us page. We’ll provide return instructions and any required authorization.
