

Free Shipping with all Umbrella Orders:
Bases and accessories sold separately will be subject to shipping charges. Please call or email for a shipping quote on any item not marked "FREE SHIPPING". Bases sold with an umbrella order are shipped for free along with your umbrella.
DOMESTIC SHIPPING
How and When will my Item(s) be Delivered?
You can locate shipping details on the product page such as shipping lead-time, shipping charge (FREE, To be quoted, Flat Freight Delivery Charge, and Calculated Shipping which is displayed at Checkout), as well as the shipping method (Freight or Ground), and if the product requires any assembly.
Ground Delivery
Ground Delivery is available for smaller products. These will be shipped out via UPS, USPS, or FedEx. Your smaller item(s) will be unloaded from the truck and brought to the front door or left near the front of the home or business. Please allow transit time from once an item has been shipped to the time it will be delivered (1 to 7 business days).
Freight Delivery
Orders over 75 lbs. will generally be shipped via Freight.
Freight delivery is different than standard UPS, FedEx or US Mail. Our standard freight delivery service is curbside. If threshold /inside delivery is needed please contact our showroom and note that additional charges may apply.
Freight handlers are not authorized to perform any assembly services nor can they put it in the space of your choice.
For residential deliveries, you will be contacted by the shipping carrier to schedule a delivery appointment. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EDT, Monday through Friday.
If you are ordering a very large item, please keep in mind that you may need several people to help move it to the final destination.
To determine if your product requires assembly, check under the Shipping Information tab on the product page.
Shipping from Hawaii and Puerto Rico
When we receive an order from Hawaii or Puerto Rico an email will be sent to you with a separate shipping quote. Only after you have approved and paid for the shipping surcharge we will move forward with shipping your order.
If the shipping rate surcharge is not approved or paid for we will 100% refund your card and cancel your order.
For additional delivery services and installation questions, please call (954) 376-3766 during our Customer Service hours Mon - Fri: 10am - 5pm EST
Why does my patio umbrella keep blowing over? The wind can cause an umbrella to over unless you take the right precautions. But there are other factors to keep in mind.
Always error on the side of caution and always close your umbrella if winds exceed 20 mph and when it is not in use. It is also a good idea to use a strap around a closed umbrella to keep up drafts from opening it.
Wind will cause any umbrella to fall over if it is not fitted with the right base. We suggest any free-standing umbrella, over 8.5 feet to 10 ft have a base that weighs 110lbs or more. If your umbrella is larger than 10 155 lbs. or more is need. Always close you umbrella if winds exceed 20 mph and when it is not in use.
Rectangular and square umbrella tent to be more unstable because of their square corners create more surface area for wind to get a hold if it.
If you own an umbrella, then you probably know how big it is. You might also know what shape it is. However, do you know how big your umbrella should be? This is especially true if you live in a place where the weather changes frequently. In these cases, you need to make sure that your umbrella is large enough to protect you from the rain.
Wind speed refers to the rate at which air moves across the surface of the earth. The faster the wind blows, the stronger the gusts will be. A strong gust of wind can cause your umbrella to blow open or close. Always close you umbrella if winds exceed 20 mph and when it is not in use.
Great product. Sturdy and well made.
Fits great and covers all the way to the bottom. I like it.
Great quality cover, very easy to install, a nice custom fit.
size works well, trouble getting bases with enough weight
Difficult to put on the cover. Not user friendly. I needed a 12 foot ladder to put it on.
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