Free Shipping with all Umbrella Orders:
Bases and accessories sold separately will be subject to shipping charges. Please call or email for a shipping quote on any item not marked "FREE SHIPPING". Bases sold with an umbrella order are shipped for free along with your umbrella.
DOMESTIC SHIPPING
How and When will my Item(s) be Delivered?
You can locate shipping details on the product page such as shipping lead-time, shipping charge (FREE, To be quoted, Flat Freight Delivery Charge, and Calculated Shipping which is displayed at Checkout), as well as the shipping method (Freight or Ground), and if the product requires any assembly.
Ground Delivery
Ground Delivery is available for smaller products. These will be shipped out via UPS, USPS, or FedEx. Your smaller item(s) will be unloaded from the truck and brought to the front door or left near the front of the home or business. Please allow transit time from once an item has been shipped to the time it will be delivered (1 to 7 business days).
Freight Delivery
Orders over 75 lbs. will generally be shipped via Freight.
Freight delivery is different than standard UPS, FedEx or US Mail. Our standard freight delivery service is curbside. If threshold /inside delivery is needed please contact our showroom and note that additional charges may apply.
Freight handlers are not authorized to perform any assembly services nor can they put it in the space of your choice.
For residential deliveries, you will be contacted by the shipping carrier to schedule a delivery appointment. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EDT, Monday through Friday.
If you are ordering a very large item, please keep in mind that you may need several people to help move it to the final destination.
To determine if your product requires assembly, check under the Shipping Information tab on the product page.
Shipping from Hawaii and Puerto Rico
When we receive an order from Hawaii or Puerto Rico an email will be sent to you with a separate shipping quote. Only after you have approved and paid for the shipping surcharge we will move forward with shipping your order.
If the shipping rate surcharge is not approved or paid for we will 100% refund your card and cancel your order.
For additional delivery services and installation questions, please call (954) 376-3766 during our Customer Service hours Mon - Fri: 10am - 5pm EST
Keep your umbrella functioning like new with genuine Bambrella Replacement Stays, specifically engineered for the Levante and Sirocco bamboo collections. These stays (also known as struts) are the essential structural links that provide the leverage to open and support your umbrella canopy.
Just like our ribs, these stays are crafted from 100% solid laminated Moso bamboo, offering a sustainable, high-strength alternative to traditional wood or plastic components.
It is easy to mix up frame parts, but getting the right one is key to a successful repair:
The Rib: This is the long bamboo arm that runs the full length from the top hub to the edge of the fabric. It spreads the canopy out.
The Stay (Strut): This is the shorter support arm. It attaches to the rib at one end and the sliding runner (the part that moves up and down the pole) at the other. If your umbrella won’t stay open or feels “limp,” you likely need a replacement stay.
Eco-Friendly: Made from sustainable, fast-growing Moso bamboo.
Weatherproof: Naturally resistant to rot, mold, and warping.
Incredible Strength: Bamboo’s natural fibers provide the tension needed to hold heavy canopies in place without snapping.
Splinter-Free: A smooth, laminated finish ensures safe handling during installation and use.
Because the Levante and Sirocco lines come in multiple shapes (Square, Round, Rectangular) and various sizes, stays are not “one size fits all.” To ensure the stay matches your specific frame, please measure an existing stay from end to end before ordering. Even a half-inch difference can prevent your umbrella from locking into the open position or cause uneven tension on the ribs.
Kindly Note: To keep our prices low for all customers, return shipping costs are the responsibility of the customer. We strongly encourage you to double-check your measurements to avoid the extra expense and delay of a return.
Need the longer arms instead? View our Bambrella Replacement Ribs or browse all Umbrella Parts.

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Price updates based on selected size & options
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Price updates based on selected size & options
Select options This product has multiple variants. The options may be chosen on the product page
Price updates based on selected size & options
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Price updates based on selected size & options
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